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Important information: As an added safety measure to support any cat tree as well as to prevent it accidentally tipping, we recommend using a wall bracket to secure the cat tree. Please check the product regularly for any damage, loose joints or screws and replace the item when it becomes defective to avoid any harm coming to your pet.Tips for fixing to the wall: Check that the condition of the wall in the desired place is suitable before affixing brackets to the wall. Materials for mounting brackets are not included. We recommend that you purchase screws and wall plugs that are specifically designed to suit your wall from a specialised shop. Use special wall plugs and screws for concrete, hollow walls or plasterboard. Check the stability of the cat tree before allowing your cat to use it. Check the stability regularly and tighten the screws when needed.Please Note: This cat tree includes hanging toys. No toy is completely indestructible. As with any other product, please supervise your pet when playing with these toys. Check the toy regularly for damage, and remove the toy from the tree if it is damaged to avoid potential injury to your pet.Please note: This product is intended for indoor use only.Please note: Make sure you attach the fleece side of the bed to the Velcro fastener. Keep in mind that you may need to turn the bed over if the plush is on the bottom.
We offer a wide range of pet supplies including food, toys, grooming products, and health care essentials for dogs, cats, birds, fish, and small animals. Our selection includes high-quality brands to ensure your pet's happiness and well-being.
Yes, we only offer free delivery across the UK for orders over a certain value. We aim to provide your pets with their needs as conveniently as possible.
Delivery typically takes 3-10 working days, in case of high demand it will take a month or more. We strive to dispatch your items as quickly as possible so your furry friends aren't kept waiting!
We offer various discounts and deals throughout the year. Sign up for our newsletter to stay updated on special offers, or check our website regularly for the latest deals.
We are dedicated to providing detailed descriptions and information about all our products to help you make informed decisions. Please review all items carefully before purchase as we do not offer returns yet!. If your item arrives defective or not as described, please contact our customer support team for assistance.
At Pet Food Paradise, we are pleased to offer free delivery to all our customers within the United Kingdom. We understand how important it is to receive your pet supplies in a timely manner, and we strive to process and dispatch all orders as quickly as possible.
Our standard delivery time is 3-10 working days from the date of your order if high demand it might take 1 or two months. While we aim to meet these timeframes, during busy periods deliveries may take a little longer. Occasionally, technical updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need extending. We will always work hard to keep these temporary changes to a minimum.
Please note that we currently only deliver to addresses within the United Kingdom. We do not offer international shipping at this time and apologize for any inconvenience this may cause.
Orders are processed and shipped on business days only (Monday through Friday, excluding public holidays). Orders placed on public holidays or weekends will be processed on the next business day.
Please note that we do not accept returns or offer refunds. We encourage you to review your order carefully before confirming your purchase. For more information, please refer to our Return & Refund Policy.
If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us. We are here to help and ensure that your experience with us is as smooth and enjoyable as possible.