At Pet Food Paradise, we are pleased to offer free delivery to all our customers within the United Kingdom. We understand how important it is to receive your pet supplies in a timely manner, and we strive to process and dispatch all orders as quickly as possible.

Delivery Timeframe

Our standard delivery time is 3-10 working days from the date of your order if  high demand it might take 1 or two months. While we aim to meet these timeframes, during busy periods deliveries may take a little longer. Occasionally, technical updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need extending. We will always work hard to keep these temporary changes to a minimum.

UK Only

Please note that we currently only deliver to addresses within the United Kingdom. We do not offer international shipping at this time and apologize for any inconvenience this may cause.

Order Processing

Orders are processed and shipped on business days only (Monday through Friday, excluding public holidays). Orders placed on public holidays or weekends will be processed on the next business day.

No Returns or Refunds

Please note that we do not accept returns or offer refunds. We encourage you to review your order carefully before confirming your purchase. For more information, please refer to our Return & Refund Policy.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us. We are here to help and ensure that your experience with us is as smooth and enjoyable as possible.